DATE OF EFFECT:
This Privacy Policy comes into effect from 17th July 2023
Thank you for visiting Mihaana Personal and Skincare Products’ Online Store which is currently located at www.mihaana.com. Your visit to this website is subject to this Privacy Policy and our Terms and Conditions.
We at Mihaana Personal and Skincare Products Online are committed to protecting and safeguarding your privacy.
This Privacy Policy describes the types of personal information we collect on the Mihaana Personal and Skincare Products website, how we may use that information and with whom we may share it. Our Privacy Policy also describes the measures we take to protect the security of this information as well as how you can access, modify or delete your personal information at any time. It also explains how you can object to the processing of your personal information or to receiving communications about our products and services.
This Privacy Policy governs only information provided to Mihaana Personal and Skincare Products Online. It does not govern any other information or communications that may have been collected through Mihaana Personal and Skincare Products’ brick and mortar retail stores or collected in any other manner like promotions, personal contact programs, etc.
By accepting the Privacy Policy, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy.
Information We Collect
You can visit the Mihaana Personal and Skincare Products Online without revealing any personally identifiable information. However, you can also register at our website, which enables us to contact you by email or text messages on your mobile phone to inform you about our products or respond to your comments or queries. As part of the registration process, we collect and store your personal information that you may choose to provide us with, such as your name, email address, mobile phone number and date of birth.
The technology that we use also allows us to collect aggregate information that does not identify you personally but lets us know your technology usage like the Uniform Resource Locater, Internet Protocol address, your operating system and browser type, etc. We may collect, compile, store, publish, promote, report, or otherwise disclose or use any such aggregate information which does not personally identify you. If any such aggregate information is correlated to you, it will be protected like any other personally identifiable information as described under this Privacy Policy.
Credit Card, Debit Card, UPI and Banking Information
Mihaana Personal and Skincare Products Online does not collect or store Credit Card or Debit Card or banking information. Such information may be provided by you during the purchase transaction. However, this data is not provided to Mihaana Personal and Skincare Products Online. It is directly transmitted through the payment gateway provider to the payment network or bank. No information is stored by Mihaana Personal and Skincare Products Online
Data Hosting
The website is hosted with third party data hosting specialists. Information collected is kept on servers owned and managed by data hosting companies, which may be in India or overseas including the United States of America. The companies being used by Mihaana Personal and Skincare Products Online are PCI compliant and have data security processes in place. However, Mihaana Personal and Skincare Products is not liable for any data theft or breach of security at the data centers hosting the website, and holding consumer data.
How We Use Your Personally Identifiable Information
Marketing Emails
The information you have chosen to provide may be used by Mihaana Personal and Skincare Products Online to create and deliver to you emails such as our newsletters, surveys or other email messages containing product and event information, cosmetics tips or promotions. If at any time you decide that you would not like to receive these emails, you may select the ‘Unsubscribe’ link on the email or edit your information and consent to receive email and other communication in the ‘Profile’ section for registered users.
Text Messages
If you have chosen to leave your mobile phone number on Mihaana Personal and Skincare Products Online, you may receive text message/SMS/WhatsApp alerts containing product and event information, cosmetics tips or promotions on your mobile phone. Please note that Mihaana Personal and Skincare Products Online will never send you any unsolicited text message on your mobile phone. Mihaana Personal and Skincare Products Online does not charge any fee for you to receive any text message from us. However, your mobile service provider may charge you for sending and/or receiving text messages and air-time, as well as any other standard applicable rates charged by your mobile service provider.
Telephone calls
If you have chosen to leave your mobile phone number or landline number on Mihaana Personal and Skincare Products Online, you may receive phone calls containing product and event information, product tips or promotions on your mobile phone or landline phone.
Communications to Serve You
If you have chosen to provide us with your contact information, we may provide you with service related announcements by any means, including email, SMS and WhatsApp concerning the website or contact you regarding your customer service requests or questions. For example, all registered users will receive a welcoming email to confirm their registration. These types of communications are necessary to serve you, respond to your concerns and to provide the high level of customer service that Mihaana Personal and Skincare Products Online offers its customers.
Customised Service
We may use your personal information that you have chosen to give us, to provide you with customised service and use of our website. For example, we may suggest products that would be of particular interest to you. Such customised information may be conveyed to you by way of emails, text messages, WhatsApp messages and phone calls
Special Events, Questionnaires and Surveys
On a special occasion, Mihaana Personal and Skincare Products Online may sponsor special events (such as contests, promotions or other offerings), questionnaires and surveys. There may be specific rules applicable to these promotions that explain how any personal information you provide will be processed. We strongly suggest you review any applicable rules before participating. To an extent, any special event, questionnaire or survey is not subject to specific rules. The processing of personal information is governed by this Privacy Policy and the purposes it sets forth.
Employment
If you provide personal information to us with respect to employment, such as your resume, we will treat such personal information as confidential and use it only to consider you for current and future employment opportunities and to contact you with respect to employment with us or our affiliates. An “Affiliate” is a person or entity that directly or indirectly through one or more intermediaries, controls or is controlled by, or is under common control with, our company. We will retain your information for further recruitment opportunities that may arise, unless you tell us that you no longer wish for us to retain your information.
Technologies that Allow Us to Customise Your Experience on Mihaana Personal and Skincare Products Online
We use various technologies to collect information relating to your visit to our website, such as the Uniform Resource Locater (URL) that referred you to our website, Internet Protocol address, browser type, browser language, the date and time of your request, etc. This enables us to enhance and customise your experience on our website. For example, we may collect the Internet Protocol (IP) address identifying your computer or device and indicating your geographic region for statistical purposes. In some instances, we may use these technologies in combination with the personally identifiable information you provide on the website. These technologies may provide a variety of information such as whether you have visited Mihaana Personal and Skincare Products Online before. They also may enable you to save your preferences. Each technology is explained below.
Web Beacons and Tracking Links
Web Beacons (also called clear gifs and pixel tags), tracking links and/or similar technology consist of a few lines of code and are embedded on the pages of our website. They are often used in combination with Cookies and are often not visible to the user of the website. Web Beacons may relay information to third parties such as our service providers and may be used in order to track customer response to certain advertising, to better target interactive advertising and to enhance customer support and usability. If you reject our Cookies (see Cookie section below), you will prevent Web Beacons from relaying this information about you and may limit your use of some of our website features.
Cookies
Browser Cookies are bits of text that are placed on your computer’s hard drive, when you visit our website. Flash Cookies are similar to Browser Cookies, except that they can store more complex data than simple text and are stored in your browser, rather than on your hard drive. You can have your browser and/or plugs to your browser, such as flash, notify you of, or automatically reject, Cookies. If you reject our Cookies or opt-out of the use of cookies, you may still use this website, but you may be limited in the use of some of its features.
Information We Share and Who We Share With
We will not provide your personally identifiable information to third parties for their use in marketing their products or services to you without your consent, except as provided in the “Business Transfers” Section below. In addition, we do not sell or otherwise disclose personally identifiable information about our website visitors except as described here.
Mihaana Personal and Skincare Products Affiliates
We may share your personal information with our Affiliates that distribute and market Mihaana Personal and Skincare Products products. Our Affiliates may use this information in accordance with this Privacy Policy including, if you have so chosen, sending you product information, cosmetic tips or promotions. If you prefer us to not share your personal information with our Affiliates, please do not provide it to us. We are unable to offer the benefits of Mihaana Personal and Skincare Products Online to anyone who does not consent to the sharing of their personal information with our Affiliates.
Third Parties
We may retain other companies and individuals to perform functions on our behalf consistent with this Privacy Policy. Examples include web store management companies, order processing companies, courier companies, data analysis firms, customer support specialists, email vendors, web-hosting companies and fulfilment companies (e.g., companies that coordinate mailings). Such third parties may be provided with access to personal information needed to perform their functions but may not use such information other than on our behalf and in accordance with this Privacy Policy.
In addition, in some instances, you may be offered the opportunity to consent to the sharing of your information with a third party such as an event or promotion co-sponsor. If you consent, we will share your information with such third party and the information you provide may be used by such third party for their own purposes and in accordance with their own policies.
Business Transfers
As we continue to develop our business, we might sell certain of our assets. In such transactions, user information, including personal information, generally is one of the transferred business assets, and by submitting your personally identifiable information on the website you agree that your data may be transferred to such parties in these circumstances.
Compliance With Law
We may disclose information that is necessary to comply with any applicable law, regulation, legal process or governmental request. In addition, we may disclose any information when it is necessary to prevent physical harm or financial loss or in connection with suspected or actual illegal activity.
Transfer of Data to Other Countries
Mihaana Personal and Skincare Products, our Affiliates and third parties who may receive your personal information, in accordance with this Privacy Policy and the databases in which your personal information is stored, shall be located in India and are required to honor the privacy representations made in this Privacy Policy under applicable laws of this country. In case of transfer of data to any other country, legal protections applicable to personal information in the concerned country will apply.
Children’s Privacy
The Mihaana Personal and Skincare Products Online website is not designed for persons under the age of 13 and we do not knowingly collect personally identifiable information from anyone under the age of 13. If you are under 13 years of age, you may browse Mihaana Personal and Skincare Products Online, but please do not provide your personal information to us. For example, you cannot register. If we become aware that we have inadvertently received personal information from a visitor under the age of 13 on the website, we will delete the information from our records.
How We Protect Personal Information
We maintain reasonable safeguards for this website to protect against unauthorised disclosure, use, alteration or destruction of the personal information you provide on Mihaana Personal and Skincare Products Online. If you have any questions about security at our Site, you can email us at legal@mihaana.com
Choice/Opt-Out
We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us, after setting up an account.
If you wish to delete your contact information from all Mihaana Personal and Skincare Products lists and newsletters, you can email us at inquiries@mihaana.com or call us on +91 815 106 1221.
Updates to Our Privacy Policy
We may revise this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post the revised policy here. We suggest that you periodically consult this Privacy Policy. Please find the effective date of the Privacy Policy at the top of this page.
Comments
We have taken great efforts to ensure that your visit to Mihaana Personal and Skincare Products Online is efficacious and fruitful, and that your privacy is constantly respected. If you have any questions, comments or concerns about our privacy practices, please contact us by email at legal@mihaana.com
Mihaana Trademark TM @ Vikas Garg. (brand owners of Mihaana Personal and Skincare Products). All rights reserved.
Concerning Facebook
On our pages, you will find a button linking to our Facebook page. Please note that, with the use of this button, the data about the visit to our pages can be linked to your Facebook profile.
If you do not wish to transmit data to Facebook, please ensure that you are logged out of Facebook while logging on to our pages.
Please be sure to note the data protection notices of Facebook, if you wish to use the corresponding button on our pages. The information about data protection at Facebook can be found at: https://www.facebook.com/about/privacy.