Mihaana

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FAQ

1. What is Mihaana?

Mihaana is an Ayurvedic wellness brand offering thoughtfully crafted oils and care products for hair, body, beard, baby, and overall well-being, inspired by traditional Ayurvedic practices.

2. Are Mihaana products natural?

Yes. Mihaana products are made using natural, carefully selected ingredients and Ayurvedic formulations. We avoid harsh chemicals and focus on gentle, effective care.

3. Are your products cruelty-free?

Absolutely. Mihaana products are not tested on animals and are cruelty-free.

🌿 About Mihaana

5. How do I place an order on Mihaana?

Simply browse our products, add your preferred items to the cart, and proceed to checkout. Follow the steps to complete payment and place your order.

6. What payment methods do you accept?

We accept:

  • Credit & Debit Cards

  • UPI

  • Net Banking

  • Wallets

  • Cash on Delivery (if available)

Payment options may vary at checkout.

7. Will I receive an order confirmation?

Yes. Once your order is placed successfully, you will receive an order confirmation email or message with your order details.

🛍️ Orders & Payments

8. Do you ship across India?

yes, we currently deliver to most locations across India.

9. How long does delivery take?

Orders are usually delivered within 3–7 business days after dispatch. Delivery time may vary depending on your location.

10. Is free shipping available?

Free shipping may be available on orders above a certain value. Shipping charges, if applicable, are shown clearly at checkout.

11. How can I track my order?

Once your order is shipped, you will receive tracking details via email or SMS, allowing you to track your delivery.

🚚 Shipping & Delivery

11. Can I return or exchange a product?

Yes, returns or exchanges are accepted only for damaged, defective, or incorrect products, subject to our Return & Refund Policy.

12. What should I do if I receive a damaged product?

Please contact us within 48 hours of delivery with clear photos of the product and packaging. Our team will assist you promptly.

13. When will I receive my refund?

Once your return is approved, refunds are processed within 7–10 business days to the original payment method.

🔄 Returns & Refunds

14. Are Mihaana products safe for daily use?

Yes, our products are designed for regular use and are gentle on skin and hair when used as directed.

15. Are your products suitable for sensitive skin?

Our formulations are gentle; however, we recommend performing a patch test before first use, especially if you have sensitive skin.

16. Can pregnant or breastfeeding mothers use Mihaana products?

We recommend consulting a healthcare professional before using any personal care products during pregnancy or breastfeeding.

17. How can I track my order?

Once your order is shipped, you will receive tracking details via email or SMS, allowing you to track your delivery.

🌸 Product Usage & Safety

📞 Support & Contact

17. How can I contact Mihaana?

You can reach us at:

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