Shipping Policy
Shipping Policy
Thank you for shopping with Mihaana. We want you to enjoy a seamless and transparent delivery experience. The following outlines our shipping methods, timeframes, charges, and related information.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Orders are dispatched once payment is successfully verified.
You will receive an email confirmation once your order is shipped along with tracking details (if available).
Shipping Methods & Delivery Time
We deliver across India using trusted courier partners.
| Shipping Method | Delivery Time (after dispatch) |
|---|---|
| Standard Shipping | 3–7 business days |
| Express Shipping | 1–4 business days (in select cities) |
Delivery timelines may vary due to factors like location, peak seasons, or unforeseen delays.
Shipping Charges
Standard Shipping:
₹49 flat rate on all orders below ₹799.Free Shipping:
Enjoy free standard delivery on orders above ₹799.Express Shipping:
Available at an additional charge during checkout (if opted).
Shipping Locations
We currently ship to all pin codes across India.
If shipping to a remote area, delivery may take longer.
Tracking Your Order
Once your order is shipped, you will receive:
Shipping confirmation email
Tracking number & tracking link (if provided by courier)
You can track your order through the courier’s site or by logging into your account on Mihaana.
Customs, Duties & Taxes
All prices shown on Mihaana are inclusive of applicable taxes within India.
For international shipping (if available in future), customs duties or local taxes may be charged by local authorities and are the responsibility of the customer.
Delivery Attempts & Address Accuracy
Our delivery partners typically make 2–3 delivery attempts for unsuccessful deliveries.
Ensure your shipping address, PIN code, and contact details are correct at checkout.
Mihaana is not responsible for delivery delays due to incorrect or incomplete address details.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product:
Contact us within 48 hours of delivery.
Share your order details & photos of the issue.
Our team will assist you with a replacement or resolution.
Delivery Delays
Delivery times may be impacted by:
Peak seasons (festivals, sales)
Natural calamities
Courier strikes or regional disruptions
We’ll keep you informed and work to ensure your order reaches you as soon as possible.
Need Help?
If you have any questions about shipping, delivery, or tracking:
📧 Email: support@mihaana.com
📱 Customer Care: +91-XXXXXXXXXX
We are here to help Monday to Saturday, 9 AM – 6 PM IST.
Thank You
At Mihaana, we care about your experience from click to doorstep.
Thank you for choosing natural, thoughtful, and Ayurvedic care.